My account has banned with no reason

[hakanklc10]

Can you explain why my account has banned it names: " OriginaLs " can you reach to me about that and explain to me please and I request the following arguments or proofs from the game team.

[Alexx]

Hello you have been permanently banned since you used illegal programs.

Here you have your proof while you got caught with send and detector: https://youtu.be/5ajWDo3n5uI

The game rules are for everyone:

#11. Use of various forbidden software, hack, scripts, macro, external programs designed to provide a "boost" in game. - 3 day ban for macro/autoclicker - permanent ban for hack

You remain permanently banned.
T/C